Andrew Horsfall

Career

Training has featured very highly throughout my career. Sadly, far too often this was as a delegate who attended some extraordinarily drab, dull and frankly boring training courses. I was part of the team that won the National Training Award in 2006. This was for carrying out training in bespoke accountancy software to over 4000 end users - many of which hadn't used a computer before! The training was fun and stimulating which resulted in a successful roll out of the software.

Having attended truly inspiring Accelerated Learning courses, I recognise how different people learn and ensure that all the courses that we develop satisfy all learning styles.

Pet Hates

Mind-numbing training - I get my kicks from creating memorable brain-friendly training events.

Lousy customer service - we never do seem to get it right in this country. Giving excellent service both before and after a sale is one of our underpinning principles.

Mark Forbes

After spending over 20 years in a strong sales and customer service background I believe it is our mission is to ensure that all training or developmental activity we undertake will have a positive impact on the future performance of our Client's businesses. We will provide inspiring training that motivates individuals to achieve their full potential thereby helping our Client’s achieve their goals.

We always work in partnership with our Clients ensuring that courses we offer are specifically designed or carefully adapted to suit their learning and workplace outcomes taking care to understand the most appropriate methods to deliver the material.

Referral business is the best type of business - therefore we will treat our Client’s with the highest levels of care to forge business partnerships that last for years to come. Our clients wouldn’t expect anything less.